Job Type
Full-Time
Description
Responsibilities- Running analysis on clients, to enrich knowledge and help the CVC manager to customize Global Blue value-added proposal to any client or prospect. The analysis consists of screening the Brand strategy Info Digest Preparation, (on distribution, nationalities focus), the omnichannel retail experience, pricing positioning, the brand perception.
- Supporting the CVC manager in designing customized clients or prospect presentations, including the results of the analysis run and some consulting proposals
- Working and collaborating with Business Intelligence (BI) team to enrich client presentations and supporting CVC Team on Global Blue Data understanding
- Supporting Consulting Data service with key merchants and develop the suitable solutions for each merchant thanks to close communication with Central BI team.
- Supporting Marketing solution service with key merchants with data analysis for CVC manager and Marketing manager
- Managing the customer survey and mystery visits worldwide program, to assess Brands instore experience from an omnichannel point of view and a Tax Free Shopping point of view
- Running retailers' surveys when needed to analyse retail market trends and evolutions
- Collaborating with other departments in adhoc requests (contents for sales team and events, market trends (qualitative and quantitative data), solutions presentation, case studies and clients testimonials.
Qualifications and education requirements
- Business school or university Master degree in relevant field
- Minimum 1-2 years working experience in the following areas -
- Experience working in management consulting or market research industry preferred
- Experience in Retail or Luxury Retail sector preferred
- Experience working in Global or multi-cultural teams preferred
Job ID: 80035450
